Refund Policy
Welcome to Greenview Haven! We value your trust and aim to ensure your stay with us is comfortable and memorable. This refund policy outlines the terms for cancellations and refunds related to online bookings made through our official website, www.greenviewhaven.in.
1. Cancellation Policy
- Full Refund:
Cancellations made at least 7 days before the check-in date are eligible for a full refund. - Partial Refund:
Cancellations made between 3 to 6 days before the check-in date will incur a cancellation fee of 50% of the total booking amount. - No Refund:
Cancellations made within 48 hours of the check-in date or no-shows are not eligible for any refund.
2. Refund Processing
- Refunds will be processed within 7-10 business days of receiving the cancellation request.
- Refunds will be credited to the original payment method used during the booking.
3. Special Cases
- In the event of unforeseen circumstances (natural disasters, government restrictions, etc.), guests may be eligible for a full refund or rescheduling options. Please contact us promptly for assistance.
4. How to Cancel Your Booking
To request a cancellation, please email us at greenviewhaven@gmail.com with the following details:
- Booking ID
- Name
- Contact information
- Reason for cancellation
5. Non-Refundable Charges
- Any additional services (e.g., transport, special arrangements) booked alongside your stay are non-refundable unless otherwise stated.
Contact Us
For questions or concerns regarding our refund policy, please feel free to reach out:
- Website: www.greenviewhaven.in
- Email: greenviewhaven@gmail.com
Thank you for choosing Greenview Haven. We look forward to hosting you soon!